Microsoft acknowledges issue with Remote Desktop Connection in Windows 11 22H2. How to solve it?

November 23, 2022  17:13

Microsoft has admitted that version 22H2 of Windows 11 does have a problem with Remote Desktop Connection, with the application "freezing" or not connecting at all among some users. Now the company's specialists are working to eliminate the defect.

According to the company, after installing Windows 11 version 22H2, Remote Desktop may stop responding when connecting via RemoteApp and Desktop Connections. At the same time, users of home systems are unlikely to encounter such a problem, since a different connection process is used there.

Until Microsoft fixes the issue, users experiencing this issue can try to resolve it themselves using the Windows Task Manager. To do this, you need to perform the following steps:

  • Press the following key combination: Ctrl, Shift and Esc,
  • Select "Processes" from the menu on the left,
  • In the list that appears, find the "exe" command,
  • Right-click on it and select "End task."

You can also configure a custom Group Policy. But Microsoft warns that after implementing the workaround described below, Remote Desktop Connection sessions over a WAN global network connection may experience poor performance.

To configure a custom Group Policy, you need to:

  • Open the appropriate Group Policy editor
  • For managed devices—at enterprises and organizations—, open the Group Policy Management Console and create or edit policies for your clients.
  • For unmanaged devices—of home users—, open the Group Policy editor.

This can be done through the Start Menu where you need to enter "Group policy" and select "Edit group policy" from the results.

  • You need to select Computer Configuration, then > Administrative Templates, then > Windows Components, Remote Desktop Services, > and Remote Desktop Connection Client.
  • Next, select the Turn Off UDP On Client option and make it Enabled.

Because this setting disables the UDP (User Datagram Protocol) for all remote desktop connections to the device, Microsoft recommends that you undo this Group policy change when the issue is resolved in future Windows updates.

This is not the first and only problem of the new version of this system. Recently, Microsoft officially admitted that after the 22H2 update, the Windows 11 operating system had problems with the performance of computers. This is especially evident during video games that have started to noticeably "slow down."

There was also an issue that prevented the Windows 11 2022 Update from being installed on systems with printers that used Universal Print Class or Microsoft IPP Class drivers. However, the company has already fixed this problem.

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