Google fixes Android 14 bug, but some users' smartphone data may be lost

In early November, Google released a security patch for the Android 14 operating system aimed at fixing a critical data storage system error. The issue, affecting the Pixel device series, led to access lockouts. The patch promises to resolve the situation; however, on some devices caught in a reboot loop, data may be irretrievably lost.

This malfunction resulted in significant disruptions, with users of devices having multiple accounts experiencing access blockages and endless reboots. This particularly affected Pixel models, including Pixel 6, 6a, 6 Pro, 7, 7 Pro, 7a, Tablet, Fold, Pixel 8, and Pixel 8 Pro. It's important to note that the new update does not guarantee data recovery for devices already caught in the so-called reboot cycle.

The problem was first noticed shortly after the October 4th update release. Some smartphones became entirely non-functional, unable to even boot to the desktop. Others could power on but lacked access to secure storage, causing numerous issues. Users even likened the situation to the operation of malicious software demanding ransom for data unlocking. The temporary solution of a full factory reset was unsatisfactory for many users due to the risk of losing important data stored on their smartphones.

Google, which typically releases updates in stages, failed to promptly respond to initial reports of the issue this time, leading to its widespread occurrence. The dual Android system partitions, designed to restore device functionality in the event of post-update failures, were ineffective due to the system's inadequate fault detection accuracy.

Even the patch released through Google Play System Updates didn't resolve the problem since its application required a device reboot. The Android data backup system also proved ineffective because not all apps supported this feature, leaving many users unable to recover their data.