Users of the well-known online trading platform Wildberries report problems on the website and mobile application. The company confirms that they experienced a technical failure, but specialists are actively working to restore the service, as the company’s press service reported to RIA Novosti.

“There is a technical glitch on the Wildberries website. We are working to quickly restore service,” the company said in a statement.

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Users noticed problems on the platform on November 21: in particular, they encountered problems finding products, in addition, some products already added to the cart became unavailable. As part of a temporary solution to the problem, the service offers users to add the desired products to the waiting list.

The company says it is making every effort to resolve the inconvenience as quickly as possible and restore normal functioning of the platform.